Human-Centered Computing is one of three research units at the Department of Computer Science. The research field is design, development, and use of interactive computer systems. The research approach is empirical and experimental. The types of results include:
- Theoretical frameworks as contributions to understanding the field.
- Methodologies and techniques as contributions to guiding practical action.
- Changes as contributions to understanding and improving practice within the field.
The perspective is human-centered and it includes software development, digitalisation, human-computer interaction, interaction design, user experience, and innovation.
Intellectual support is sought in adjacent disciplines: engineering, systems theory, organisation theory, sociology, media science, theory of research, and philosophy. The research approaches applied by the unit encompass action research, case research, laboratory experiments, and field studies and experiments.
Chaos and Creativity in Dynamic Idea Evaluation: Theorizing the Organization of Problem-Based Portfolios
Accepted in the Creativity and Innovation Management Journal
Facilitating creativity effectively requires attendance to the complex nature of idea development and the later maturation of the produced ideas. In this theoretical piece, we add something entirely new to the creativity management literature by exploring how the knowledge generated during idea evaluation can facilitate the creation of problem-based portfolios. We build upon the latest advances in utilizing knowledge from the idea evaluation process to facilitate divergent and convergent production—coined as dynamic idea evaluation (DIE). Using DIE as the theoretical platform, we use chaos theory to explore the complex duality between creative production and the creative negotiation processes in idea evaluation to outline the systemic properties of problem-based portfolios. We theorize that balancing creative sensitive dependency towards convergent and divergent production is vital to understand how people use negotiations to dynamically transform the knowledge they generate during idea evaluation into the improvement of existing ideas and the creation of novel ideas and problem definitions. We also posit that problem definitions will cluster ideas and knowledge about those ideas into dynamic portfolios.
Exploring the Non-Use of Mobile Devices in Families through Provocative Design
Mobile devices are fast becoming an integral part of family life. While mobile technology provides constant connectivity to a world outside the home, it inevitably disrupts family dynamics and the social notion of being together. In this paper, we explore “non-use” of mobile technology in a family setting. To do this, we designed the Pup-Lock provotype, a design provocation intended to challenge established expectations and practices around mobile device use at home. We report on a five-week in-depth study of using Pup-Lock with three families reflecting on their mobile device usage and their experience of non-use. Our findings illustrate how mobile use shapes social expectations and how over-use creates tensions in families. We contribute by showing how provoking non-use through design results in desirable and meaningful ways to increase family interaction. We discuss implications of designing for non-use to challenge established domestic practices around technology uselink
Essence - Problem Based Digital Innovation
Essence - Problem Based Digital Innovation Abstract: Software teams – and indeed any team engaged in digital innovation – face major uncertainties and complexities because technologies, application areas, and communities develop at perplexing speeds. Such teams may therefore no longer be able to manage projects by making rational decisions within reasonable time constraints. For that and more reasons their understanding of the problem they set out to solve, and the artifacts they presume will be part of a solution, develop and change while they work. Essence is a methodology meant to offer concepts, tools, techniques, and more to help manage projects under such circumstances. The talk gives a status of Essence with main focus on project management and decisionmaking. <p> Bio: I’ve been working on software innovation since 2006. Software innovation is not an established field yet, and various authors address the topic at different organizational levels and from very different angles. My angle is problem oriented and focus on the development team. In this sense, there is a direct connection to Problem based learning as practiced here at AAU and my research. Conceptually and philosophically my approach is based on Deweyan Pragmatism. </p>more
Lifelogging in the Wild: Participant Experiences of Using Lifelogging as a Research Tool
Anders and one of his former master students got a full paper accepted at INTERACT 2019
Research in the wild has emerged in HCI as a way of studying participant ex-periences in natural environments. Also, lifelogging tools such as physiologi-cal sensors have become more feasible for gathering data continuously in the wild. This could complement traditional in-waves approaches such as observa-tions and interviews. Given the emerging nature of sensors, few studies have employed these in the wild. We extend previous work by exploring the use of a physiological sensor and camera to examine how participants appropriate and experience wearing these. Participants were engaged in viewing the photos taken during the day and used the sensor and camera data to recall details about their daily experiences and reflect on these. However, participants also went through some efforts in making the camera blend into the environment in order not to break social norms.
Managing Big Data Analytics Projects: The Challenges of Realizing Value
Organizations invest significantly in Big Data Analytics (BDA), but only limited knowledge is available on the challenges faced by these organizations when trying to realize value in such projects. Benefits realization management (BRM) offers a perspective and processes for realizing value from information systems (IS) projects. Yet, limited research has investigated how this can be applied to development processes for BDA projects. We report an in-depth case study of a large organization’s BDA development processes and the inherent challenges of realizing value. From our analysis, we found eight necessary activities for realizing value in a BDA process and the challenges pertaining to each activity. These findings extend previous research on value creation in BDA projects with insights from practices in a large organization highly dedicated to exploiting Big Data. The paper discusses these findings as they relate to previous research and concludes with their implications for current BDA projects and future research.link
CyclAir: A Bike Mounted Prototype for Real-Time Visualization of CO2 Levels While Cycling
Eike and Mikael got a short paper accepted at Interact'19 on CO2 measures for cyclists.
With the increased global focus on the environment, pollution, greenhouse gases, as well as carbon footprint, a multitude of initiatives have emerged in order to reduce air pollution and also increase awareness of air quality. In this paper, we developed CyclAir, a system enabling cyclists to monitor the traffic-related air pollution, measured in carbon dioxide (CO2) levels, both in real-time as well as retrospectively. Based on a first user study with seven test participants, we found that our participants were often confirmed about their preconceptions of the immediate CO2 level and air quality, but interestingly they were also sometimes surprised. 6 out of the 7 participants expressed willingness to change route choosing behavior when presented with new evidence about the air quality, even when this increased the route length.link
Investigating EV Driving as Meaningful Practice
Rikke, Kvist, Mikael, and Jesper got their full paper on EV practices accepted for OZCHI'19
Studies show that people find meanings such as freedom and independence in driving. However, the transition towards electric vehicles (EV’s) challenges these meanings as they present different driving experiences such as shorter driving range and missing supportive infrastructures. This suggests that people find other meaning in EV driving. This paper presents a qualitative study with 11 Danish participants who reflect on their experiences of driving EV’s in everyday life. As driving is embedded in many practices along with being a practice in itself, we draw on social practice theory as a frame- work to unfold how participants make use of technology to make EV driving a meaningful and desirable practice. We report on how participants facilitate their driving practices using interactive technology and charging infrastructure. We discuss these findings under three headings with ideas to inspire future HCI research and design for meaningful, sustainable EV driving practice.
Investigating the Use of an Online Peer-to-Peer Car Sharing Service
Kvist, Margot, Mikael, and Jesper got their full paper on car sharing accepted for Interact'19
Online peer-to-peer car sharing services are increasingly being used for ena-bling people to share cars between them. However, our body of knowledge about peer-to-peer car sharing is still limited in terms of understanding ac-tual use and which opportunities and challenges present for those who use them. In this paper, we investigate peer-to-peer car sharing between car-owners and car-borrowers as facilitated by the Australian car sharing ser-vice Car Next Door. We conducted a study with 6 car-owners and 10 car-borrowers. Our findings, outlined in four themes, suggest that P2P car shar-ing fuels different goals for both borrowers and owners. While it is com-plementing traditional means of transportation car sharing is also in itself a mean of mobility, for example, for recreational purposes. Further, the shar-ing service plays a central role in supporting the users to make it more con-venient to share cars, for example, by letting borrowers find and book cars instantly reducing resources needed to borrow a car. We further discuss our findings and relate it to existing literature providing opportunities and challenges for future research and design on car sharing in HCI.link
Interaction Design for Domestic Sound Zones
Stine, Peter, and Jesper got a short paper accepted for Audio Mostly '19
Sound zone systems have actively been developed for more than two decades. Building on this, we explore four different interaction design approaches for domestic sound zone systems: Tangible representation, light projection, familiar objects, and handhelds. These four approaches were conceived through a scenario-based workshop with HCI and IS experts responding to the functional challenges, opportunities, and requirements of interactive sound zones. The work presented in this paper contributes to development of interaction design for sound zone systems which is an essential parallel to the technical development.link
Investigating EV Driving as Meaningful Practice
Rikke, Michael, Mikael and Jesper got their paper accepted at OZCHI '19
Studies show that people find meanings such as freedom and independence in driving. However, the transition towards electric vehicles (EV's) challenges these meanings as they present different driving experiences such as shorter driving range and missing supportive infrastructures. This suggests that people find other meaning in EV driving. This paper presents a qualitative study with 11 Danish participants who reflect on their experiences of driving EV's in everyday life. As driving is embedded in many practices along with being a practice in itself, we draw on social practice theory as a framework to unfold how participants make use of technology to make EV driving a meaningful and desirable practice. We report on how participants facilitate their driving practices using interactive technology and charging infrastructure. We discuss these findings under three headings with ideas to inspire future HCI research and design for meaningful, sustainable EV driving practice.
A Success Model for Agile Software Development
I will present a case study of an Agile Software Product Line (SPL) developed for mission critical purposes, where stakeholders’ commitment was a critical success factor. The Software Product Line goal was to implement mission–oriented features, reducing costs and time to operation in critical scenarios. The project lasted for three years and involved over 40 professionals. I will show how a hierarchical, waterfall- oriented organization was able to exploit Agile methods for its SPL to develop a Command & Control system, effectively running in on-field operations. I generalize the research experience, inducing a success model of general use for other comparable organizations. To do so, both Grounded Theory and Ethnographic approaches are used to identify critical success factors and their relations. In particular, I used a new Grounded Theory approach to improve qualitative rigor, known as Gioia methodology1. In this talk, I will provide an explanation of the context, challenges, and solutions provided to the Italian Army, as also the research methods used.more
Personalised Soundscapes in Homes
Stine and Peter got their paper accepted at DIS '19 (25% acceptance rate)
Sound zone technology is being developed to provide users with the ability to modify their personal soundscape. In this paper, we take first steps toward studying how and when users could use sound zone technology within the domestic context. We present a design ethnographical study of sounds in homes and potentials for utilising sound zone technology to modify soundscapes. Based on two rounds of qualitative interviews with seven participating households of diverse composition, dwelling type, and area type, we develop a design-oriented framework. The framework posits particular situations in which sound zone technology can support domestic activities. These are described and validated through the qualitative data collected in the households. The framework consists of two dimensions leading to four generalised situations: private versus social situations, and separate versus connected situations. A number of implications for designing interaction with sound zone systems in homes are derived from the framework.
Mikael Skov appointed professor of HCI
As of 1st March Mikael Skov is professor of HCI at the Department of Computer Science. <p>Mikael’s research interests include use of technology in human activity and my work is within different areas of human-computer interaction, interaction design, mobile computing, ubiquitous computing, pervasive computing. He has published more than 100 scientific papers on human-computer interaction including at conferences like CHI, CSCW, UbiComp, MobileHCI, Interact, NordiCHI. <p>http://people.cs.aau.dk/~dubois/more
A new research project on Energy and IT
The project has research partners within energy planning from the Department of Planning and within sustainable architecture from the Department of Mediaology and Architecture. <p>The project with over the next two years opens a new line of research on synchronization, integration and synergies between production and distribution of energy (heat, electricity, gas) on the one hand and energy consumption in smart homes or businesses. <p>The project links with what is currently called Smart Energy Systems and Smart Grid.more